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Director of Insights and Analytics at Virta
San Francisco, CA, US

Virta is the first company with a clinically-proven treatment to safely and sustainably reverse type-2 diabetes without the use of medications or surgery. Our innovations in nutritional biochemistry, data science and digital tools combined with our clinical expertise are shifting the diabetes treatment paradigm from management to reversal. Our mission: reverse type 2 diabetes in 100 million people by 2025.

Here at Virta, we rely heavily on Data and Analytics to make decisions about our business and product, as well as to demonstrate our value to our customers and accurately collect revenue.  We collect and organize disparate forms of data from both internal and external sources to generate insightful reports and do complex analyses. We need a strong leader to work cross-functionally to ensure that these needs are being met for our various business functions and that we have a functional, high caliber analytics organization that can work with business functions and the executive team to drive business/product decisions with reporting and insights.

Responsibilities

  • Build and manage a high performing Insights and Analytics team that will power Virta’s  data-driven decision making, including Product & Business Analytics, KPI definition/tracking, BI and Customer Insights/Reporting
  • Build, manage and own company KPI dashboard;  including partnering with cross functional stakeholders to define metrics, targets and  drive accountability across teams 
  • Partner with the product teams to design, implement, and analyze product experiments;  inform product roadmap by estimating KPI impact of future product initiatives 
  • Work cross-functionally with company executives to inform, set, and drive company strategy through data and insights
  • Partner with operations and commercial leaders to design and continuously improve  their processes
  • Work with our Sales and Customer Success teams to build and present reports demonstrating Virta’s value through claims analysis and patient health outcomes and engagement data
  • Partner with our Data Infrastructure team to ensure that underlying structures support the current and future analytics needs of the company
  • Support our billing and finance teams in ensuring integrity of reporting for forecasting and corporate reporting

90 Day Plan

Within your first 90 days at Virta, we expect you will do the following:

  • Understand and prioritize Virta’s analytics needs;  assess urgency and develop a hiring plan accordingly
  • Take ownership of and re-evaluate Virta’s top-level company KPI dashboard;  put processes in place to drive accountability on company KPI’s across the company
  • Take ownership of our company BI tool (Looker) and respond to business needs for curating/building reports
  • Jump in and start meeting company’s analytics needs while building the team to help you do it
  • Hire 2-3 Analysts and/or Data Scientists and begin to onboard them and embed them in the highest-need business units
  • Understand Virta’s current Data Infra setup and partner with the Data Infra Eng team to build their roadmap for 2020

Requirements

  • 10+  years in a Data Science, Analytics, BI or similar role, 5+ years as a manager
  • 2+ years working with cross-functional business partners, in particular,  VP-level stakeholders
  • Experience building & leading diverse, high performing teams team of Analysts and Data Scientists
  • Experience working closely with product/engineering teams to analyze product experiments and understand primary drivers of outcomes
  • Nice to have:
    • Healthcare data experience (claims, clinical outcomes, population health, etc.)
    • Advanced degree (M.S./PhD) in Data Science, Stats, or similar
    • Experience working at a “full-stack” company or marketplace where there is a complex relationship between different types of users

Values-driven culture

Virta’s company values drive our culture, so you’ll do well if:

  • You put people first and take care of yourself, your peers, and our patients equally
  • You have a strong sense of ownership and take initiative while empowering others to do the same
  • You prioritize positive impact over busy work
  • You have no ego and understand that everyone has something to bring to the table regardless of experience
  • You appreciate transparency and promote trust and empowerment through open access of information
  • You are evidence-based and prioritize data and science over seniority or dogma
  • You take risks and rapidly iterate

As part of your duties at Virta, you may come in contact with sensitive patient information that is governed by HIPAA. Throughout your career at Virta, you will be expected to follow Virta's security and privacy procedures to ensure our patients' information remains strictly confidential. Security and privacy training will be provided