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Installation Quality Assurance Manager at Nauto
Palo Alto, CA, US
NautoⓇ is the only real-time AI-powered, Driver Behavior Learning Platform to predict, actively prevent, and reduce high-risk events in the mobility ecosystem. By analyzing billions of data points from over 400 million AI-processed video miles, Nauto’s machine learning algorithms continuously improve and impact driver behavior before events happen, not after. Nauto has enabled the largest commercial fleets in the world to avoid more than 25,000 collisions, resulting in nearly $100 million in savings.

Nauto is located in North America, Japan, and Europe. Nauto is backed by SoftBank Vision FundGroup Corp., Greylock Partners, BMW iVentures, General Motors Ventures, Toyota AI Ventures, Allianz Group, Playground Global and DNX Ventures.

In-house Installation Quality Assurance Manager who can work with both internal Nauto team members and outside contractors to enhance installation quality and consistency.

Responsibilities:

    Continuous effort to determine new or better ways of installing the Nauto device
    Working with other members of the install team to establish installation guidelines and instructions to be followed by Nauto technicians.
    Determine best practices for individual vehicle installations and establishing standard operating procedures for Nauto customer rollouts
    Perform onsite Nauto installations and/or services as needed
    Visit Nauto install sites to perform quality assurance check-ins with third-party vendors
    Create quality control checklist to use during onsite QC check-ins
    Assist in the creation of install guides, videos, and website articles, using knowledge of vehicle systems and wiring to ensure proper instructions
    Establish methods of remotely performing quality checks
    Working with Nauto vendors when install issues arise, suggesting resolutions, and scheduling visits concerning possible installation and procedure issues while ensuring a positive resolution
    Working w/hardware teams to ensure hardware design agrees with install procedures and limitations

Requirements:

    Experience in the field of automotive electrical systems

    4+ years of relevant experience in 12-volt hardware installations
    Ability to travel to customer job sites and Nauto headquarters in Palo Alto up to 50% of the time.
    Ability to work a standard work week with flexibility to work evenings, weekends, etc as dictated by the needs of the business.
    Knowledge of class 7 and 8 truck electrical systems is preferred.
    Excellent communication skills, both written and oral with the ability to lead 3rd party installers both remotely and on the job site.
    Ability to work collaboratively with both internal and external members of the installation team.
    MECP certification is preferred
    Prior experience installing dash cameras and camera equipment in vehicles is a plus.

Perks

    Ground floor opportunity with the team; shape the strategic direction of the company.
    Beautiful modern workspace. Many perks including a cafe with meals, snacks, and drinks provided.
    Exceptional health benefits coverage.
    Opportunities to get to know your team better through frequent employee events and gatherings.
    Sharp, motivated co-workers in a fun office environment.
    Learning and development opportunities from a highly diverse and talented peer group, including experts in a wide range of fields, from Artificial Intelligence & Computer Vision to Systems & Device Engineering to Support & Operations.

Come revolutionize transportation safety and do your best work here at Nauto!

Nauto is committed to being a diverse and inclusive environment that fosters learning from each other. We celebrate people of diverse backgrounds, experiences, abilities, and perspectives. We are an equal opportunity employer and we are committed to providing a work environment free of harassment and discrimination.

To all recruitment agencies: Nauto does not accept agency resumes. Please do not forward resumes to our jobs alias, Nauto employees or any other company location. Nauto is not responsible for any fees related to unsolicited resumes.