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Senior Software Engineer at RapidSOS
New York City, NY, US
It's fun to work in a company where people truly BELIEVE in what they're doing!

We're committed to bringing passion and customer focus to the business.

In the time it takes you to read this job description, roughly 1,380 emergencies will be handled by RapidSOS.

RapidSOS is hiring! Join an advanced emergency technology start-up in transforming emergency response for hundreds of millions of people globally.

In partnership with public safety, RapidSOS has created the world’s first emergency response data platform that securely links life-saving data from 350M+ connected devices directly to 911 and first responders in an emergency. Through the platform, we’re providing intelligent data that supports over 4,800 Emergency Communications Centers, protecting 90%+ of people in the US, across 150 million emergencies annually.

Partnering with innovative companies recognized as RapidSOS Ready, we’re striving to reach everyone. Together, we’re empowering a faster and smarter response by sending first responders critical data like your exact location, real-time health information, and crash data. We’re united in our commitment to a safer, stronger future where technology and people work seamlessly together to save lives.

RapidSOS is backed by top venture capital firms and the former C-suite of Apple, AT&T, Verizon, Vodafone, Virgin Group, Lucent, Raytheon, the FCC, Harvard Data Initiative, and MIT.

Video: RapidSOS 3-Min Summary Video

RapidSOS in the last 18 months:

Launch in multiple countries internationally

Doubled team size

Grew revenue 10x+

Raised $100M+
Managed 200M+ emergencies (on average 400K/day)

Helped save thousands of lives  

What this role is about:

You will be responsible for scoping and implementing new features and system improvements for the RapidSOS Emergency Data platform that manages 400,000 emergency calls every day, working closely with stakeholders across the RapidSOS Product and Engineering organizations.

You will collaborate with a group of dedicated engineers to solve large problems in manageable phases, working to reimagine how emergencies are managed around the world, while building out a highly reliable platform that provides life-saving data to dispatchers covering 92% of the US population.

You will work with microservices deployed in a large-scale, high-volume, geographically redundant cloud environment, balancing speed with reliability in an industry where milliseconds count and seconds save lives.

What you’ll do:

Develop a deep familiarity with the software and systems that make up RapidSOS' Emergency Data Platform

Work with the Product team to design solutions for the most critical challenges facing our Public Safety and B2B data partners

Lead development of complex projects with many stakeholders

Design software and systems for high availability and fault tolerance

Use best-in-class software development practices (unit tests, integration tests, performance tests, monitoring, detailed functional specification and test plans) to ensure RapidSOS' systems remain highly reliable and fault tolerant.

Prototype new features to assess feasibility and explore new business ideas

Lead other engineers in project development and promoting best practices in software development

What we’re looking for in our ideal candidate:

5+ years professional experience in software development

Advanced proficiency in Python

BA/BS or higher in Computer Science or equivalent experience

You enjoy taking on and solving difficult problems in a collaborative environment

You are passionate about building and releasing software that serves a vital purpose

You have experience working with relational and non-relational databases, especially GIS databases (PostGIS, MongoDB Atlas) and message bus systems (RabbitMQ, PubSub, Kafka)

You are well-versed in asynchronous programming concepts, and comfortable with asynchronous systems (message buses, WebSockets).

You appreciate a culture of respectful but candid communication and feedback

You are self-managed, and looking to take ownership of products and systems

What we offer:

The chance to work with a passionate team on solving one of the largest challenges globally

Competitive salary and benefits and equity participation

A dynamic, flexible and fun start-up work environment with a highly talented team

If you're curious to learn more about RapidSOS, you can check out our full press list!

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!